RTS will inculcate a mindset within the organization on Quality and consistency, customer-focused and pride in product and service provision by ‘doing things right the first time and every time’ and is committed to providing quality products and services to customers through:

a).  Complying with the statutory and regulatory requirements;

b).  Meeting the requirements and expectations of customers thus achieving customer satisfaction and striving to enhance customer satisfaction where possible;

c).  Complying with the requirements of ISO 9001:2015 International Standard;

d).  Continually improve the effectiveness of its quality management system.